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Terms of Service

Conditions governing access to the Impact Flows website, payment experiences, and related services operated by Impact Up SAS.

Last updated: June 5, 2026

These Terms of Service govern access to and use of the websites, applications, payment experiences, and related services operated by Impact Up SAS.

1. Scope

By accessing or using the service, you agree to be bound by these terms. If you use the service on behalf of an organization, you represent that you have authority to bind that organization.

2. Acceptable Use

  • You must provide accurate information and keep account details current.
  • You must not misuse the service, attempt unauthorized access, or interfere with availability.
  • You must comply with applicable laws, including anti-fraud, AML, data protection, and payment rules.

3. Service Availability

Impact Up applies commercially reasonable efforts to maintain availability and security. Maintenance windows, third-party outages, or compliance interventions may temporarily affect access.

4. Fees and Payments

Where fees apply, they are communicated contractually or through the service before activation. You authorize Impact Up and its payment partners to process transactions and related operational adjustments, including refunds and chargeback handling.

5. Intellectual Property

All software, branding, documentation, and website content remain the property of Impact Up or its licensors. No ownership rights are transferred except as expressly stated in a written agreement.

6. Data Protection

Personal data is processed in accordance with the GDPR notice and the Privacy Policy.

7. Suspension and Termination

Impact Up may suspend or terminate access where necessary to protect the platform, comply with law, respond to security incidents, or address material breaches.

8. Liability

To the maximum extent permitted by law, liability is limited to direct damages that were reasonably foreseeable. Indirect or consequential damages are excluded.

9. Governing Law

These terms are governed by French law, unless mandatory local consumer rules apply. Any dispute falls under the jurisdiction of the competent courts of Paris, subject to mandatory legal exceptions.

10. Contact

Impact Up SAS 5 avenue du General Leclerc 75014 Paris, France legal@impactup.io

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Simplify onboarding, donations, billing, and payment operations for associations with a secure Impact Up platform.

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